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Digital Transformation

LocalGov Drupal

Deliver accessible, user-centred council services using the UK’s leading local government platform.

Overview

LocalGov Drupal is the leading open-source platform for creating accessible, user-centred council websites and digital services.

As an approved LocalGov Drupal supplier and active community contributor, we help councils design, build and continuously improve digital services that increase self-service, reduce demand and deliver better outcomes for residents and staff.

Every transformation is designed around people, ensuring technology improves both the user experience and operational efficiency.

What's included?

A structured delivery methodology that moves from initial discovery through to clear, actionable recommendations.

01
User research and discovery

Understand resident and staff needs first.

02
Information architecture and service design

Structure content and services around users.

03
LocalGov Drupal implementation and configuration

Build on the leading local government platform.

04
Content migration and optimisation

Move content while improving clarity.

05
Third-party integrations and system connectivity

Connect back-office systems and portals.

06
Accessibility testing and quality assurance

Test to WCAG 2.2 AA with real users.

07
Editorial training and knowledge transfer

Equip your team to manage content confidently.

Aligned standards

Delivered in line with recognised public sector standards and guidance.

What you receive


Every implementation delivers an accessible, resident-centred platform your team can manage and grow with confidence.

Example Output

Platform Snapshot

Indicative improvement potential

Accessibility
82%
Self-service
70%
Content clarity
64%
Findability
66%
Sustainability
74%
Editor experience
72%

Illustrative example, not a live assessment.

Outcomes

What your organisation gains from the assessment.

Accessible, resident-centred digital services

Services that work for every resident and need.

Improved self-service and reduced contact demand

More residents served online, first time.

Faster access to council information and services

Clear journeys that help people find answers.

Sustainable platform supported by the LocalGov Drupal community

Shared, open development that keeps evolving.

Recommended next steps

Clients who adopt the LocalGov Drupal service commonly take these specific next steps to ensure continuous improvement.

LocalGov Drupal & Drupal Managed Service

Protect, optimise and evolve your Drupal platform with expert managed support.

Digital Intelligence & Optimisation Programme

Continuously monitor, measure and improve your digital services.

Accessibility Audit

Go beyond compliance to create accessible digital services that work for everyone.

Related case study

100% user preference for the new LocalGov Drupal platform

Why Invuse

We help UK Public Sector organisations design, deliver, govern and continuously improve digital services through user-centred transformation, responsible AI and intelligent platforms.

Planning a new council website or migration?

We will recommend the right starting point.

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